Refund & Return

At Husn, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward refund and return policy to ensure your shopping experience with us is enjoyable and hassle-free. Please read the following policy carefully.

Eligibility for Returns:

You may return unworn, unwashed, and undamaged items within 7 days of receiving your order.

All original tags must be attached, and the item must be in its original packaging.

Items Not Eligible for Return:

Sale or clearance items are final sale and cannot be returned unless they arrive damaged or defective.

How to Initiate a Return:

To initiate a return, please contact our customer service team at [husnofficial24@gmail.com] within 7 days of receiving your order.

Provide your order number and the reason for the return. Our team will provide you with further instructions and a return authorization if applicable.

Return Shipping:

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

We recommend using a trackable shipping method and retaining proof of postage for your records.

Refund Process:

Once we receive your returned item and verify its eligibility, we will process your refund within 7-10 business days.

Refunds will be issued only through bank transfer.

Exchanges:

We do not offer exchanges at this time. If you would like a different size, color, or style, please initiate a return for the unwanted item and place a new order for the desired item.

Damaged or Defective Items:

If the dress is damaged, the customer must provide us with photos or videos upon delivery or by the next day at the latest. In this case, the exchange will be done for free on our side. If the damage complaint is raised more than 2 days after delivery, HUSN will not be able to process the exchange.

Contact Us:

If you have any questions or concerns about our refund and return policy, please contact our customer service team at [husnofficial24@gmail.com].

Thank you for choosing Husn. We appreciate your business and strive to provide exceptional service at all times.